PLANNED MAINTENANCE. PERFORMANCE MAINTAINED.

REQUEST A TAILORED MAINTENANCE PROPOSAL

       EXCELLENT  
   Based on 89 reviews 
    
 
 
 
   
 
 
      Posted on Google  
   
   Mahmoud Salam 
 15 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Done the service to my 3 life Fittness machines . Very thorough and detailed service.  On time and good communication before and after the work is done. Highly recommend.
  
 
     Posted on Google  
   
   James Maher 
 29 days ago
 
 
 Trustindex verifies that the original source of the review is Google. The Elite team have serviced home gym treadmill & concept 2 rower on 2 occasions, honestly like new machines after service!
Highly recommend, very friendly and great at what they do!
  
 
     Posted on Google  
   
   Hayley Taylor 
 37 days ago
 
 
 Trustindex verifies that the original source of the review is Google. +0
I would highly recommend Elite Gym Maintenance. Gerhard and his colleague came to install our home gym and were absolutely fantastic from start to finish.

They were extremely professional, friendly and efficient. They laid all of the gym flooring beautifully and assembled and installed all of our gym equipment, making sure everything was set up properly and exactly where we wanted it.

They also left everything incredibly tidy and took away all of the empty boxes and packaging afterwards, which was a huge help.

The whole process was completely hassle-free and the finished gym looks brilliant. We’re absolutely delighted with it. Thank you Gerhard and team for doing such a great job!
  
 
     Posted on Google  
   
   Amanda Sathyapala 
 57 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I needed a repair of my air bike in my home gym. I was having difficulty finding someone professional with good reviews who would do home gym repairs. I called Elite Gym Maintenance and although they don't routinely do home gym equipment repairs, Gerhard did agree to come out to fix my bike while they were down in London. They were super efficient, managed to find missing bolts in the van so the job could be completed there and then, and not only repaired the bike but gave it a good once over and internal clean. I have just called them back for an install and would recommend them for anyone needing a repair maintenance of gym equipment, home or commercial.
  
 
     Posted on Google  
   
   K B 
 72 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Really impressed with the Elite, they exceeded my expectations fixing my Multi Gym, and I don’t say that lightly, easy to communicate with too. Very efficient! We’ll definitely use them in the future.
  
 
     Posted on Google  
   
   Charlie Watts 
 73 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Have tried a number of companies, but Elite, where Elite. Super professional, diligent and responsive. Highly recommend!
  
 
     Posted on Google  
   
   Levi Jenkins 
 83 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service. We’ve used other gym maintenance companies in the past and none of them have been as thorough in servicing the machines. Every machine looks and feels brand new again. Not much else you could ask for.
  
 
     Posted on Google  
   
   CrossFit Hexis 
 85 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Absolutely brilliant service from Elite Gym Maintenance.
They were super responsive from the very first message and really easy to deal with throughout. They spent two full days with us at CrossFit Hexis servicing our equipment and were incredibly thorough - rowers, bikes, SkiErgs, barbells, the lot.
They didn’t just go through the motions either. They spotted issues that needed addressing, fixed what they could there and then, explained anything that needed further work and clearly really know their stuff.
They were also genuinely lovely guys to have around the gym - friendly, professional and happy to answer any questions we had.
Special mention to Jeremy, who was an exceptionally good sport when we discovered it was his birthday and made him join us for birthday burpees 😅
It’s really reassuring knowing our equipment has been properly checked and looked after, especially with the amount of use it gets.
We’ll absolutely be using Elite Gym Maintenance again and wouldn’t hesitate to recommend them to other gyms and fitness facilities.
  
 
     Posted on Google  
   
   Jeannie Ivanov 
 103 days ago
 
 
 Trustindex verifies that the original source of the review is Google. The Elite team services all of our erg machines yesterday - they were on the job form 9am to nearly 6pm, working flexibly around our fitness classes and making sure they didn't disrupt any other aspect of the day. They were super thorough and the machines look (and operate) better than new -highly recommended.
  
 
     Posted on Google  
   
   Rachael Shelley 
 119 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Easy to book and very helpful!

Preventative Maintenance

WHY PLANNED MAINTENANCE?

Regular preventative maintenance helps identify wear and developing faults before they lead to breakdowns.

Prevent Breakdowns

Identify wear and faults early.

Extend Lifespan

Protect your investment.

Reduce Downtime

Reduce unexpected failures.

Maintain History

Digital reports and QR-linked history.

Maintenance Agreements

CHOOSE YOUR MAINTENANCE PLAN

Three levels of planned maintenance designed around the needs and usage of your facility.

ESSENTIAL

MAINTAIN.

Designed for facilities requiring professional annual preventative maintenance.

1 Comprehensive service visit per year

Preventative servicing of registered equipment
Safety & function inspection
Mechanical inspection
Tightening of fixings and components
Lubrication where required
Adjustments where required
Internal cleaning where appropriate
Wear & damage assessment
Operational testing
Digital service report
QR asset/service history
Repair recommendations

Reactive Support

Standard reactive support

Get Essential Proposal

★ MOST POPULAR

PERFORMANCE

PREVENT.

Designed for busy commercial facilities where reliability and reducing downtime are a priority.

2 Comprehensive service visits per year

Everything included in Essential
Six-monthly preventative maintenance
Equipment condition grading
Developing fault identification
Annual equipment condition overview
Prioritised repair recommendations
Priority reactive booking
Preferential reactive rates

Reactive Support

Priority booking + preferential rates

Get Performance Proposal

ELITE

PROTECT.

Our highest level of support for high-use facilities requiring year-round equipment oversight.

4 Planned touchpoints per year

Everything included in Performance
2 comprehensive preventative maintenance services
2 interim preventative inspections
Quarterly equipment oversight
Highest priority reactive support
Detailed equipment condition monitoring
Recurring fault identification
Annual equipment health report
Repair forecasting
Replacement forecasting
Equipment lifecycle monitoring
Maintenance budget planning
Priority response SLA
Dedicated account support
Up to 4 standard local call-outs included*

Reactive Support

Up to 4 standard local call-outs included*

Get Elite Proposal

*Elite included call-outs are subject to agreed geographical coverage and annual allowance. Labour, parts and materials remain chargeable unless otherwise agreed.

Compare Plans

WHAT’S INCLUDED?

Compare the level of preventative maintenance, equipment oversight and reactive support included with each plan.

Plan Feature	Essential	Performance ★	Elite
Plan focus	MAINTAIN.	PREVENT.	PROTECT.
Best for	Lower-use facilities	Busy commercial gyms	High-use facilities
Full service visits	1 per year	2 per year	2 per year
Interim inspections	—	—	2 per year
Total planned touchpoints	1	2	4
Preventative maintenance	✓	✓	✓
Safety & function inspection	✓	✓	✓
Mechanical inspection	✓	✓	✓
Lubrication & adjustments	✓	✓	✓
Wear & damage inspection	✓	✓	✓
Operational testing	✓	✓	✓
Digital service report	✓	✓	✓
QR asset/service history	✓	✓	✓
Repair recommendations	✓	✓	✓
Equipment condition grading	—	✓	✓
Developing fault identification	—	✓	✓
Annual equipment overview	—	✓	✓
Priority reactive booking	—	✓	✓
Preferential reactive rates	—	✓	✓
Quarterly equipment oversight	—	—	✓
Recurring fault monitoring	—	—	✓
Annual equipment health report	—	—	✓
Repair forecasting	—	—	✓
Replacement forecasting	—	—	✓
Maintenance budget planning	—	—	✓
Priority response SLA	—	—	✓
Dedicated account support	—	—	✓
Reactive support	Standard	Priority	Highest Priority
Reactive rate benefit	Standard rates	Preferential rates	Preferential rates
Local call-out allowance	—	—	Up to 4 included*
Payment option	Monthly / Annual	Monthly / Annual	Monthly / Annual

ESSENTIAL

MAINTAIN.

Best for Lower-use facilities

Service visits 1 per year

Preventative maintenance ✓

Digital service history ✓

Reactive support Standard

★ MOST POPULAR

PERFORMANCE

PREVENT.

Best for Busy commercial gyms

Service visits 2 per year

Everything in Essential ✓

Condition grading ✓

Developing fault identification ✓

Priority reactive booking ✓

Reactive rates Preferential

ELITE

PROTECT.

Best for High-use facilities

Planned touchpoints 4 per year

Everything in Performance ✓

Quarterly oversight ✓

Repair forecasting ✓

Replacement forecasting ✓

Priority response SLA ✓

Dedicated account support ✓

Local call-outs Up to 4 included*

Tailored Maintenance

BUILT AROUND YOUR GYM

PRICING BASED ON YOUR ACTUAL EQUIPMENT

Every facility is different. Your maintenance proposal is built around the type, quantity and servicing requirements of your equipment.

Simple Assets

Barbells
Benches
Racks
Dumbbells
Weight plates
Storage systems

Mechanical Cardio

Concept2 RowErg
Concept2 SkiErg
Concept2 BikeErg
Rogue Echo Bike
Assault Bike
Air bikes

Complex Cardio

Treadmills
Cross trainers
Exercise bikes
Stair climbers
Powered cardio
Similar equipment

Strength Equipment

Selectorised machines
Cable machines
Functional trainers
Plate-loaded equipment
Multi-gyms

Simple Process

HOW IT WORKS

Tell Us About Your Facility

Send your equipment list, quantities and location.

We Build Your Plan

We assess your equipment and recommend the right level of support.

Choose Payment Option

Choose monthly or annual payment.

We Maintain Your Equipment

Visits are scheduled and your service records are updated.

Maintenance agreements are based on a 12-month minimum term.

Reactive Support

SUPPORT WHEN YOU NEED IT

Maintenance plan customers receive reactive support benefits based on their selected level of cover.

Plan Customer Support

Reactive support is available alongside your planned maintenance agreement. Performance and Elite customers receive enhanced priority and preferential support benefits.

Travel & Coverage

Work outside our standard local service area is quoted individually based on location and requirements.

Travel considerations can include distance, travel time, engineer requirements, parking, tolls and accommodation where required.

Elite included call-outs remain subject to the geographical coverage and annual allowance agreed within your maintenance proposal.

Plan Exclusions

WHAT IS NOT INCLUDED?

Unless specifically stated within your maintenance agreement, plans do not include:

Replacement parts
Major repairs
Consumables
Specialist manufacturer components
Equipment refurbishment

Damage caused by misuse
Accidental damage
Equipment relocation
Installation work
Additional project work

Any additional repair work identified during a maintenance visit will be reported and quoted before work is undertaken.

Our Approach

REPAIR FIRST

WE DON’T REPLACE PARTS JUST BECAUSE IT’S THE EASY OPTION.

Where practical, our engineers will assess whether a component can be adjusted, repaired or restored before recommending replacement.

This helps reduce unnecessary costs while keeping equipment performing safely and reliably.

Asset Management

DIGITAL SERVICE HISTORY

Every planned maintenance visit can be recorded against the equipment being maintained.

Digital maintenance records

QR-linked asset history

Previous service information

Recorded faults

Repair recommendations

Equipment condition history

Performance Maintained

WHY ELITE GYM MAINTENANCE?

Professional servicing and preventative maintenance across a wide range of commercial fitness equipment.

Preventing avoidable breakdowns

Reducing equipment downtime

Repairing before replacing where practical

Maintaining accurate equipment records

Extending equipment lifespan

Helping facilities plan future repairs and replacement

Maintenance Plans

READY TO PUT YOUR EQUIPMENT ON A MAINTENANCE PLAN?

Whether you operate a smaller commercial gym or hundreds of assets across a large facility, we’ll build a maintenance agreement around your equipment, usage and location.

ESSENTIAL. PERFORMANCE. ELITE.

MAINTAIN. PREVENT. PROTECT.

Request Your Tailored Maintenance Proposal

Elite Gym Maintenance | Performance Maintained.